Refunding a Sale

Refunding a sale via the Virtual Terminal on the Allied Payments gateway is straightforward once logged in. To process a refund, follow these steps:

1. Choose "Refund" from the menu on the left.

2. Click the Magnifying Glass icon to locate the relevant transaction.

3. Apply the filters to narrow down the search timeframe.

4. A list of matching transactions will appear. Find and click the transaction link for the one you want to refund.

5. The next screen will display the original transaction details and options at the top. Click on "Refund."

6. Enter the amount you wish to refund the customer, and then hit the refund button to confirm.

PLEASE NOTE: NMI and Allied Payments Gateway Are The Same